Assessment Task 1 – Short Answer Questions (Please answer in 100-200 words (1-2 paragraphs) 1. What is a records system? 2. What records should be included in a good records system? List at least 6. 3. From the above list, fully explain each emphasising the role that each plays in the success of the business. 4. Security of records is a requirement. Suggest ways that you would ensure that a system is secure. 5. What information can be extracted from the record system and how is that information used to benefit the business?

Assessment Task 2 – Workplace Project
You have just been employed as the Office Manager in a news agency in Jonesville. The Principal bought a rent roll of 200 properties from another agency and has 15 exclusive properties for sale. The staff consists of a Property Manager, a salesperson, receptionist, the Principal and you. The Principal has asked that you design a records management system for the new office and then train the staff in its successful implementation and ongoing operation. The system you design needs to be user friendly as well as functional and should include all the necessary elements discussed in Assessment Task 1. *Flow charts or other presentation methods may assist. 1 to 2 pages is a guide. Assessment Task 3 – Workplace Project It is now time to train the staff in the operation of the system you have
designed. Your task is to design the training session to ensure that each staff member is aware of the system, what is does, its importance to the business, their role within the system and what each of them needs to do to ensure the ongoing success of records management within the new agency. *1 to 2 pages is a guide. It can be written as a role play if you wish. Use samples, charts etc if it assists.