Study: CISCO

Questions

1. What is the legacy system problem at CISCO?
2. How was the decision made to implement ERP?
3. How did the team go about selecting the specific ERP vendor? Do you think this approach was appropriate? Why? Why not?
4. Do you think the ‘’conference room pilot approach’’ used as appropriate? Why? Why not?
5. What happened at cutover to ERP? Were you surprised by the performance deterioration?