Case Study Report: Data Management
The Subject Learning Outcomes demonstrated by successful completion of the task below include: a) Demonstrate an understanding of the broad concepts of data management. b) Demonstrate how to manage data within organisations, teams and projects. Investigate techniques on how to collect, store, clean and manipulate data.
c) Explore data management techniques and apply when and where applicable. e) Effectively report and communicate findings to a business audience who are not necessarily IT professionals. Task Summary
For this assignment, you are required to write a 1500-word report proposing data management solutions for the organisation presented in the case scenario. Context Module 1 and 2 explored the fundamentals of data management. This assignment gives you the opportunity to make use of these concepts and propose a data management solution (a pre-proposal) for the organisation presented in the case scenario. Task Instructions
1. Please read the attached case scenario. 2. Write a 1500-word data management pre-proposal for the organisation.
3. The pre-proposal should not only discuss the technical but also the managerial aspects (cost, manpower, resources, etc.). Please keep in mind that you are writing a pre-proposal and not a detailed proposal. 4. Please ensure that you remain objective when writing the pre-proposal. 5. Your pre-proposal should ideally answer (but not be limited to) the following questions: a) What would the data management strategy be? b) Which kind of data would be managed by your organization and how? c) How many staff members at your organization would manage data of this retailer; what would be the team hierarchy and what would their expertise be? d) What resources would be required from the retailer? e) What deliverables (hard and soft) would be provided to the retailer? f) What would general data management operations look like? g) How would data management policy be set and how would it be implemented? h) How would metadata be managed? i) How would data quality be managed? j) How would data management practices be audited and how would quality be assessed? k) How will user and business requirements be collected from the clients? l) Which data architectures and platforms would be used? m) How would legacy data be taken care of? n) How would risks be managed? o) What benefits would the retailer have as a result of outsourcing this service to your organisation? p) Others….6. The questions mentioned above are written randomly, in no particular sequence. When addressing these questions in your pre-proposal, please ensure that you write in a
systematic way. Make use of the web to find out what pre-proposals look like. 7. You are strongly advised to read the rubric, which is an evaluation guide with criteria for grading your assignment. This will give you a clear picture of what a successful pre-proposal looks like. Referencing It is essential that you use appropriate APA style for citing and referencing research. Please see more information on referencing here: http://library.laureate.net.au/research_skills/referencing
You are a Business Development Manager in a large IT Services organisation that provides data management services for various clients in Australia. Your organisation enjoys a very good repute for its services and is rated exceptionally well in the business community. You are tasked by your supervisor, Vince Sutter, the president of the organisation, and your direct supervisor, to write a service proposal for a potential client. The potential client of your
organization, Slow Fashion Pty Ltd, is a fast growing clothing retailer who has traditionally done business via their physical stores and now has a fast growing online business. This retailer has almost 50 stores around Australia/NZ and now gets average of 500 sales a day via their online store. Like your organisation, this retailer also enjoys a very good reputation and is ranked as one of the best bricks and mortar business in their category. Jane Brown, CEO of Slow Fashion, is a forward-thinking business women. She wants to ensure that the company should optimise its operations and keep improving their customer service given their hybrid “clicks and mortar” business model. Given the fact that the retailer has a large number of existing customers and growing online customer base as well, Jane Brown sees an opportunity for improvement in operational performance with an increased focus on customer service. Ms Brown now wishes that the staff would focus more and more on product development, supplier
management and customer service, which is the core function of the retailer. To generate better focus, she and the companies Board of Directors would like to explore using managed services for their non-core operations. They plan to outsource the retailers data management function to a reputed organisation that is capable of managing their data. Ms Brown searches for a data management company and comes across your organisation. She meets Vince Sutter and asks him to submit a pre-proposal for their data management function.