Assessment
Assessment overview
This is a graded unit and grades are awarded as detailed in Rule 3.8 of the University’s Rules
Relating to Awards. To achieve a passing grade in the unit all assessment tasks must be submitted and an overall mark of 50% or more must be obtained.
Assessment details
Assessment 1: Report
This assessment is for these students only: Distance Education; Gold Coast; Melbourne – Hotel School; Sydney – Hotel School.
Interpreting your management style
Rationale
An essential element of management is self improvement, leading to what Quinn et al. (2015) define as Mastery. To achieve this requires recognising your own managerial strengths and weaknesses. Assessment 1 highlights your current managerial type/style, providing a benchmark as you move towards management ‘mastery’.
Your task
Identify and describe your management style in an interpretative report, using the CVF conceptual framework (Quinn et al. 2015). The steps involved let you situate yourself within the parameters of management mastery and draw out aspects of your style which are evident from the following exercise.
Instructions
Marking criteria
Assessment 2: Blog
This assessment is for these students only: Distance Education; Gold Coast; Melbourne – Hotel School; Sydney – Hotel School.
Community Blog #1 (Management Team Learners)
Due: Weeks 5–6 inclusive
Length: Maximum 200 words per blog post and a minimum of one post per week
Rationale
On a daily basis, tourism and hospitality managers are required to be dynamic and influential yet empathetic and participative. They must champion innovation and creativity whilst monitoring stability, structure, and control. An underlying commonality is the need to make decisions, both tactically and strategically, that influence the outcomes for many stakeholders. These decisions are sometimes instinctive and at other times calculated and well considered. They are all however, based on a collaboration of experience, research and sharing ideas.
Your task
Gather academic and other materials which reflect your response to ‘The Topic’:
Management is the pursuit of ‘flexibility’
You will post a summary during each week over two weeks and actively engage in discussion and debate within a community of Management Team Learners or MTLs (refer to Stepping Stone 1 of your Study Guide for more information on MTLs) on the relevance and importance of your material to the topic.
To be an active MTL, our expectation is that you will (in addition to your original summary post) access, contribute and engage in discussion at least once per week. It is anticipated that you will use the online environment (i.e. your online group folder a.k.a. Blog space) to share thoughts, points of interest and relevant links, literature and other materials.
Instructions
Blog entry should:
Marking criteria
Assessment 3: Blog
This assessment is for these students only: Distance Education; Gold Coast; Melbourne – Hotel School; Sydney – Hotel School.
Community Blog #2 (Management Team Learners)
Due: Weeks 8–10 inclusive
Length: Maximum 200 words per blog post and a minimum of one post per week
Rationale
Continuing from your forst Blogging experience, this second community Blog extends your knowledge of a master manager by thinking, analysing and discussing ideas and exploring the concepts of competing and paradoxical master manager characteristics.
Once again you will gather academic and other material to reflect your views on management, as well as generating an online debate about management, managerial styles and your own response to the CVF survey and resulting ‘spiderweb’.
Your task
Gather academic and other materials which reflect your views on ‘The Topic’:
Understanding the external environment is a necessary attribute of a modern tourism and hospitality manager
As we did for your first Blog assessment, you will post a summary during each week over two weeks and then actively engage in discussion and debate with a community of MTLs on the relevance and importance of your material.
The third week will see a topic/question posted by the Unit Assessor which will provide
MTLs with a themed blog interaction.
A focus of this second blog is for MTLs to link your research and ideas back to some of the discussions in the first blog (Assessment 2). Although conversation and interaction are important outcomes, the linking of ideas and informed debate will result in a more informed awareness of the competencies of a Master Manager and will allow you to actively engage with the concept of the CVF from the Qunn et al (2015) text.
Remember, to be an active ‘management team learner’ within your community, our expectation is that you will (in addition to your original summary post) access, contribute and engage in discussion at least once per week.
Instructions
Blog entry should:
It is expected that MTLs will come together to discuss this final topic and draw upon knowledge acquired and ideas shared throughout the community blogging process.
Given that it will be an open dialogue (meaning all MTLs of your community will be contributing to the one conversation at varying times and with varying regularity), you are encouraged to engage early and often to avoid being left behind in the conversation.
Marking criteria
Assessment 4: Reflective writing
This assessment is for these students only: Distance Education; Gold Coast; Melbourne – Hotel School; Sydney – Hotel School.
Reflecting on Management
Length: Part A – 500 words, Part B – 800 words
Rationale
Your final assessment asks you to bring together the various elements of our previous 3 assessments and reflect on your journey towards Management Mastery thus far. It is also about creating a snapshot of the Manager you are today. This is the beginning of a process we hope you will continue to review throughout your studies and into your management career.
Your task
Part A: Complete the CVF ‘spiderweb’ activity and write a reflective commentary with reference to the changes (if any) from your first attempt. Be sure to use the literature, participation and learning from your Blogs and the results from both ‘spiderwebs’ to support your reflection.
Part B: Choose either Community Blog 1 (Assessment 2) or Community Blog 2 (Assignment
3) and identify examples of competing values, paradoxical views and complementary models identified by your community of MTLs. Prepare a report on your findings remembering to include the importance of these elements to the function of management within a tourism, hospitality, events, gastronomic, business organisation and from the perspective of a Master Manager.
You should also include reference to the additional question/topic that we covered in the 3rd week of Blog #2
Instructions
Part A
Writing: www.scu.edu.au/teachinglearning/download.php?doc_id=12767&site_id=301&file_ext=.pdf (http://www.scu.edu.au/teachinglearning/download.php?doc_id=12767&site_id=301&file_ext=.pdf) (18K) Note that you may need to copy and paste the URL into your web browser.
Part B
Marking criteria