Unit 4 Personal and Professional Development

Posted on August 27, 2022 by Cheapest Assignment

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Task 1

1.1 Personal Value in Health and Social Care

Few values are attached to healthcare and out of all the values; the most prominent values for me are equality, altruism, and capability. Integrating all these values will give rise to a new model, which will help to access the personal as well as the professional values of the healthcare practitioners (Aveyard, 2014).

These personal values of healthcare help to enhance the practitioners’ awareness of their ethics so that they can negotiate more patient-centred decisions within their organization. Here, in this case, I can negotiate with my line manager and it will be because of my children. The common values or ethics framework helps me to support shared instruction methodologies given the qualities to enhance proficient cooperation and basic leadership (Aveyard & Sharp, 2013).

It is essential to maintain the equality of the patients and the caretaker should do any kind of partiality in treating the patients (Stretch & Whitehouse, 2007). In case of the infectious diseases, there are many chances that the patients who ill belong to a variety of groups have different sets of diseases, may require different styles of treating as well as may need special care for certain diseases. In such cases I, as a caretaker have the responsibility to maintain the safety of each patient without any inequality (Belbin, 2012). Effective decisions should be maintained properly by them so that each patient should get an equal type of treatment based on the requirement. They need to serve as a human and keep a sense of humanity in mind.

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1.2 Personal Culture and Experience

Various sets of cultural values, as well as beliefs, impact the care of services for users and support in healthcare differently.  The principles and the values of the healthcare services include equal rights, protection of the patients from harm and abuse, diversity, confidentiality as well as equal rights. But, in case of the personal values and beliefs, culture, political preferences, interests, priorities, and changes over the lifespan are included. A different set of people have their values and convictions which likewise helps in enhancing the care of the administration clients in healthcare. For example, there is an instance related to the case study. When a person is not either non-vegetarian or vegetarian, there are chances that he/she might be taking only halal dishes (Brett, et al., 2014).

They may not be interested in serving the dishes which are mainly haram dishes. But, at the same time, they can serve the people with the best services as they didn’t want to differentiate among the people based on some religion or position. Their cultures have taught them to serve every people equally and never discriminate among them. Similarly, in case of the healthcare, the being as a caretaker I am responsible to learn from the culture, as there is no such culture exists that conveys the message of discriminating the people based on their religion and values, rather, the culture of each religion reflects the beauty of humanity, serenity, and purity.

As a caretaker, I need to understand the beauty of the services before helping them, treat them equally as their own and serve them irrespective of any bad feelings (Busse, Aboneh & Tefera, 2014).

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1.3 Current Legislation, Policies, and Procedure

There are a few changes in the recent developments of the legislation, research, priorities, principles, policies, and values as well as shows the impact upon the role of mine as a caretaker. I am working based on these policies and helping the organization in providing better kinds of services within healthcare. The policies that have the most powerful impact on the services of the caretakers are the Carers and Disabled Children Act 2000, Disabled Persons Act 1988. The Carers (Equal Opportunities) Act 2004, The Work and Families Act 2006, Sex Discrimination Act 1975, Human Rights Act 1980 etc. These policies and legislation bring positive change in the responsibilities of the caretakers. According to the Sex Discrimination Act 1975, it is not possible to discriminate against any person based on their sex (Cameron, et al., 2014). There are many chances that the caretakers will face both males and females during the service time because infectious diseases never choose males and females, rather it spreads among the people as well as on a particular person.

Therefore, based on this law, the activities of the caretakers are based. They need to follow the certainties of the law as they are strictly restricted to do any kind of biased based on sex. The Carers (Recognition and Services) Act 1995, has given the specialist a legitimate status and in addition a few rights for the professions. Carer’s arrangement has given the demand to get to their capacity to work under this specific demonstration. As a guardian, I must advise the means to the nearby board as it generally guarantees the privilege to the administration.

1.4 Personal Values

As a caretaker, I also need to maintain the minimum courtesy in front of the patients by ignoring the facts that are against the healthcare services. The services that are provided to the patients are necessary to maintain as per the demands of the policies. But, there is a certain situation happening in healthcare where these services are lacking in a huge manner and didn’t stand up to the expectation of the patients (Day, 2016).

The demands of the patients are increasing because they are losing the trust of the various healthcare those who are not properly serving them and need more money for the treatment. These situations sometimes lead to conflicts, but, the caretakers should not forget their responsibility within the organization and at least to those with whom they are working (Dickinson & O’Flynn, 2016). They are supposed to provide the services to the patients in a cost-effective manner without compromising the values and standards. Personal tensions should not be included in the professional’s fields as these are not considered under the rules and regulations of the policies that are under healthcare. The personal conflicts should remain far away from the professional segments.

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Task 2

2.1 Skills and Learning Style

Current Skills Personal progress is very much important as a care worker since it is related directly to the abilities and skills. The preferred learning style and abilities according to some researchers will be different from individual to individual (Dunhill, Elliott & Shaw, 2009). The style of learning can be the feeling that is concrete, mostly diverging, active experimentation, assimilating, accommodating, abstract conceptualization, and reflective observation as stated by some authors.
Learning Style The assimilating learning style can be said as the learning experience gained from the outside world.  For instance, for providing the best service to users if I want to learn how to make it possible then linguistics mode along with assimilating and accommodating learning style would be preferred to me. It is because I would be able to think, read, feel, and watch what I am doing this way. Later I need to have a practical session from which I can note down the things I want. The intention behind this is that there are few things which are supposed to learn in a practical way instead of theoretical learning. Then by reading and writing, I would like to learn. A few things will seem easy after reading them, but I might forget a few things after reading them as they cannot be stimulated in the memory cells much effectively. So writing would stimulate my memory cells in an effective manner.


2.2 Development Plan

What has to be learned? What should be done? What is the support required? How to evaluate the success? Target date required for effective review?
In health and social healthcare profile- in-depth knowledge The training and development program offered by the firm has to be completed For experienced employees, there should be a regional training support centre From the supervisors take the course assessment, appraisal report The appraisal report should be posted
  With the team, there should be a perfect introduction to building their trust factor From the line managers taking the advice along with the feedback Informal appraisal- self The appraisal report should be posted
Leadership styles and required approaches have to be understood perfectly Should learn from the experienced individuals that are associated with the firm for many years Support from senior supervisors During the development programs- performance appraisal The appraisal report should be posted
Confidence should be built in leaders For leading the cross-functional projects we need to volunteer it helps build the experience with the style of leadership within the team for  future development Support from line managers Feedback from supervisors and also from the team After project completion
Patience skills should be improved Regarding time management skills should get support from supervisors Support from supervisors Assessing self After project completion

2.3 Progress Monitor

The advance of self-awareness in any program can be checked by the result as well as from the job performance. There are many ways where the personal development of a person can easily be checked by using some references and resources (Glasby & Dickinson, 2014). The references and the resources help to get the exact information about the thing on which a person is working. For example, when an employee is working on leadership or IT skills as their development strategy then it can be reviewed by the records they are maintaining, saving the data of the patients, handling the electrical equipment and much more. On the other side, leadership skills can be managed by the progress of the work, how a person can manage the people as well as the way they implement to guide others in a particular field. It is vital to ensure the personal development of each person as it will show some of the real facts, which will ultimately help to change the value, perspective as well as the process to earn profits in a better way (Glassman, Glassman & Hadad, 2008).

IT skills are considered impressive approaches within an organization as they will help a person to know many things that are essential shortly (Hicks, et al., 2014). When the performances of a person are judged, then the first thing that comes to mind is the performance appraisal.

2.4 Effectiveness of Development Plan

The caretakers are necessary to update their knowledge with the latest technology so that they can easily serve the patients with the best of services. It is essential because the caretakers are considered the main factors of the organization for developing as well as treating the patients (Snape, et al., 2014). When they are not aware of the recent services and methods, then it becomes tough to manage things entirely within the firm (Hill & Shaw, 2011).

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To fulfil the requirements of the patients in a much better way, it is essential to learn IT skills as well as one should be very strong in making decisions effectively. Getting or enhancing the knowledge about the IT services and skills helps the caretakers in managing the digital data, quickly finding the data from the systems, improving the decision regarding the firm as well as finding the updated information which will help the patients (Hugman, 2009). When one gains knowledge regarding computers, then it becomes easy for them to update the systems, take out the data immediately without wasting time and can transfer the data to various groups within a few seconds. In the digital world, everything is moving through the systems. Apart from IT skills, it is important to consider decision-making (Lejeune, Raemdonck & Beausaert, 2016).

Task 3

3.1 Professional Relationship

As per the case study, in general terms of psychology, the medical model is a familiar concept of psychology that indicates the presumption that strange conduct is the aftereffect of physical issues and ought to be dealt with restoratively (Megginson & Whitaker, 2017). But, in the case of the social model, mental illness is defined as an illness that purely depends on the deviation from the socially approved standards of interpersonal behaviour, disturbances in the family as well as due to some other deviations in society. The treatments which are required for this case study will be more specific if the organization will implement the social model, instead of the medical model (Millar & Hall, 2013).

At the age of 60, he only needs someone to motivate him to again assemble those powers which will provide him with the right direction to fight against several diseases in the near future (Moon, 2013).

3.2 Personal Effectiveness          

A professional relationship mainly focuses on the specific principles of a firm. The relationship with the service users should be maintained properly. There are a few things that are necessary to consider while dealing with the service users.


According to the case study, it is essential to maintain the professional decorum of the workplace as it is essential for marinating the mental conditions of the patients (Moore & Wright, 2015). The professionals are not allowed to any type of discriminate among the patients while providing the service to them. Sometimes, due to the partiality, the patients are suffering in healthcare a result of which some of them lose their life. Therefore, the authorities of the organization should ensure the proper functioning of the services among the patients so that none of them will feel insecure about the others.

A decent understanding and work relationship among the staff must be set up with the goal that they can fill in as a viable group. The employers, as well as the service providers, need to work together to keep the workplace a better area without any discrimination, bullying or harassment, which will help the patients to improve their health (Moss, 2017).

3.3 Conflicts

As per the case study is concerned, own rule is very much essential in the social and healthcare work environments to advance the decision, capacity, and right of a person to ensure the administration of clients (Platt, 2011). The common issue that arises within the organization is to protect the interests of the service users. It means, it is important to treat every person as an individual who has equal sets of rights like others, should be counted on those lists where others are lying, must get all those facilities and services they deserve as well as their feelings should care properly. Sometimes, there are chances that the organization may not treat the employees equally and categorized them according to their cultural values (Munn-Giddings & Winter, 2013).

The differences among the employees will result in poor services for the patients as they will always think that when they are not getting proper treatment in the organization, they will not serve others too. The mentality of a person easily gets changed in such situations and the organization fails to fulfil the requirements of the patients (Olsen, 2015). Therefore, it is necessary to strive to maintain as well as establish trust and confidence among the workers or service users. It always includes honesty, communicating properly and providing accurate decisions to the service users. When the workers are adhering to these values about accepting the appropriate services from the carer, then that yields more profit to the organization. The promotion of the independence of service users will protect them as well as the patients from any type of danger (Patton, Parker & Tannehill, 2015). The caretakers need to secure their rights and ought to advance the enthusiasm of the administration clients. They should take the opinions of others about their interests and concern them for expressing their views.

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Task 4

4.1 Own Contribution and Skills required to improve

It is essential to evaluate the performance of the team in social healthcare services. The performance of each individual is considered an important factor to maintain the services properly. It always ensures that the activities that are running in the organization must fulfil the demands of the patients appropriately.  To contribute good results to the team always requires proper knowledge about the computer as well as one should be able to make effective decisions for the betterment of healthcare. Decision-making is one of the major factors in meeting the expectation of the customers.

Leadership quality also helps the caretakers to implement those decisions which are reliable for the organization. The duty, as well as the responsibilities of each individual in a firm, is different. One needs to share the views, ideas and critical information with team members so that they can get the exact idea of what they are going to implement in the near future within the organization as well as outside of it. Team members working in a friendly atmosphere always bring positive vibes which results in better productivity. A new innovative idea helps to influence the decision of the teams to structure new frames in an effective way.

4.2 Barriers

The two familiar barriers within healthcare are the management of time as well as effective communication among the team members. Time management is one of the crucial parts of every firm which is very hard to maintain. The communication processes vary with the change in place, with persons as well as with the thinking of individuals. The communication process always helps to enhance the effectiveness of the team members in the healthcare sector. The time can be managed properly when the smoothness of communication is enhanced, the time management is properly done, and individuals should be aware of the culture of other team members as well as should respect the values and norms of the team member’s traditions and culture.

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4.3 Contribution to Effective Team Performance

It is vital to maintain some of the important things within the organization for enhancing the effectiveness of the team members. These necessary things involve the contribution of each individual to making effective decisions within the team. It is required to increase the reliability of the policies in a better way. One should maintain smooth communication among the team members and should try to avoid misunderstandings, should not involve in backstabbing, etc. The cohesiveness ensures the willpower of the team members to work for the organization. Under the cohesive effects, one trusts and respects another’s abilities and values. Communication is always an essential part to maintain the decision-making process of the team. Homogeneity explains to which extent the members are similar or different to one another. The role identity helps in identifying the responsibility of each member within the team. Stability measures the influences of factors on team performance. Team size always contributes positive results to the team.

4.4 How to Improve Own Contribution

It can be done by increasing the spirit of leadership quality, updating the knowledge with the pace of time, or enhancing communication skills to reduce the faults within the team. For this, I need to maintain the decorum of the team by avoiding conflicts, backstabbing, ambiguity and mistrust among the employees (Stretch & Whitehouse, 2007).


Personal Development is a surprisingly precise indicator of a school’s instructive wellbeing. It likewise has a significantly constructive outcome upon the indistinct mammoth we call “staff spirit”. It is difficult to envision showing staffs which are energetic about their own adapting yet are impartial in the learning of their understudies.

Viable incorporating assorted students in the consistent classroom irrefutably represents a requesting challenge. In any case, the nature of this test makes it generally impenetrable to the conventional instructor instructional course that takes after the transmittal display. Rather, comprehensive showing practice is straightforwardly upheld by school societies that energize reflection, where instructors are given events to basic consideration of their convictions about substance, their perceptions on instructional practice and their contemplations about learning itself. Comprehensive showing prospers when proficient improvement is implanted in the everyday community-oriented association of partners when there are consistent and significant discussions about learning and educating, and when the duty and administration for grown-up taking in originate from the people most concerned – the instructors themselves.

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