Ealing, Hammersmith & West London College

Unit 13: Task 3 – Managing Human Resources

BTEC Higher National Certificate in HEALTH & SOCIAL CARE

Unit 13:

Unit Title: Managing Human Resources in Health and Social Care

Assignment Title: (Task Three)

Systems for monitoring and promoting the development of individuals working in health & social care

Unit Learning Outcomes:

LO3: Understand systems for monitoring and promoting the development of individuals working in health and social care

Unit 13: Task 1 – Managing Human Resources

Criteria targeted in Task 3 (a) (b) and (c)

3.1 Explain ways in which the performance of individuals working in health and social care can be monitored

3.2 Assess how individual training and development needs can be identified

3.3 Analyse different strategies for promoting the continuing development of individuals in the health and social care workplace

Task Three (a)

Context:

Using your own workplace or a chosen organisation within the sector of the health and social care you will need to write a report with a word count of a minimum of 1000 words that gives a brief description and explains each of the following types of staff monitoring in health and social care settings;

• Observations
• Appraisals
• Periodic Review
• Achievement of successful outcomes
• Use of targets
• Benchmarks
• Feedback from others

Tip:

To start work for this task you could begin with a paragraph about the importance of monitoring staff in health and social care environments.

Unit 13: Task 2 – Managing Human Resources

Task Three (b)

Context:

For this task, you will need to first define what a training and development need is, and then in approximately 1000 words assess the following three processes that exist to help identify such needs, using your own workplace or a health and social care setting as your example;

• Career Development Planning (e.g. identifying strengths and weaknesses and using these to identify scope for promotion and future roles in and outside of the setting)
• Monitoring Performance (e.g. setting individual goals and targets)
• Changing Personal Circumstance (e.g. moving staff to work locations closer to home; changing shift patterns to suit needs)

Tip:

When you assess these processes, you should consider these points:

The benefits and limitations that making certain changes will bring to the staff member, service users and the organisation as a whole.

For example, if a staff member is given more targets that will stretch them professionally, how will this benefit them and their career? How could it also limit them?

Task Three (c)

Context:

For this task, you will need to first define what continuing (professional) development is, and then in approximately 1,500 words analyse the different strategies for promoting the continuing development of staff in your own workplace or another health and social care setting.

Here is a list of strategies that exist to promote the continuing development of staff. You will need to select a minimum of four, and first explain what each of your chosen strategies entail; and then analyse how effective they are in actually promoting development in staff members at your workplace and in general:

• Achieving competence (against occupational standards; e.g.NVQ training)
• Training Vs Education
• Partnerships
• Compliance with external requirements (e.g. care standards set by Skills Councils)
• Professional Registration (e.g. membership to regulating bodies)
• Dedicated allocation of resources
• Use of external kitemarks (e.g. Investors in People)
• Implementing a staff development training plan (e.g. in-house training, using supervision and appraisal, external courses, action-centred learning, lifelong learning, coaching and mentoring, assessing competence)

Unit 13: Task 4 – Managing Human Resources

Student Checklist:                                               

3.1 Explain ways in which the performance of individuals working in health and social care can be monitored

3.2 Assess how individual training and development needs can be identified      

3.3 Analyse different strategies for promoting the continuing development of individuals in the health and social care workplace

Plagiarism  

Plagiarism is a particular form of cheating. Plagiarism must be avoided at all costs and students who break the rules, however innocently, will be penalised.  You must keep a careful record of all sources you use, including all internet material. It is your responsibility to ensure that you understand correct referencing practices. These are referred to in the Handbook. Please consult the relevant unit lecturer or your course tutor if you need any further advice. As a university level student, you are expected to use appropriate references and keep carefully detailed notes of all your sources of materials, including any material downloaded from the Internet.