Assessment Milestone Report
Individual/Group Group (five people)
Length Milestone Report and Stand Up 10 minutes/1,000 words +/–10%

Learning Outcomes
The Subject Learning Outcomes demonstrated by successful completion of the task below include:

a) Analyse relevant industry challenges to support the development of IS solutions for addressing specific
organisational problems.
b) Produce the appropriate documentation aligned to the project delivery methodology to evidence project progress
with project stakeholders.
c) Demonstrate professional skills to complete individual and team tasks
d) Communicate progress and solutions to the client/representative and non-specialists and adjust according to feedback.

Submission Module 4.1 (Week 7)
Weighting 25%
Total Marks 100 marks

Assessment Task

In industry, teams use milestones to present the progress of their work to their clients, receive feedback and make the required updates. For the milestone in this assessment, you will present your written progress and verbally update your facilitator about what your team has done and what you plan to do for the following weeks. Your team should incorporate feedback from each milestone presentation into your next assessment and thus demonstrate an ability to address feedback and meet client requirements.

Assessment 2 comprises one milestone in which you will record your progress and receive feedback, before the final submission of your report in Assessment 3.

It is important to refer back to your Assessment 1, Project Plan when completing Assessment 2 to ensure consistency with the information being presented and to set your team up for success for the cohesive final report of Assessment 3.

Please refer to the Instructions for details on how to complete this task.

Context

This trimester, you will actively contribute to a project team to deliver a business solution for a client. The assessment format is modelled on industry practice and the subject is designed to leverage your knowledge of information systems management and industry techniques. The implementation of true-to-life industry practice will help you transition to industry.

Each team will complete one project focused on a client’s brief. The assignments are structured in sections. Each section builds on the previous section and will be brought together in a final report for your client.

Task Instructions

To complete this assessment task, you must complete the milestone assessment outlined in this document. In completing this assessment, you should:

1. Review your subject notes to establish the relevant area of investigation that applies to the case, and re-read any relevant readings for this subject;
2. Re-read the case organisation/client brief provided by your learning facilitator;
3. Review your subject notes from across the course to establish the relevant area of investigation that applies to the case. Re-read any relevant readings for this subject. Before you start writing, refer back to Assessment 1 in which you planned your approach to the assessments. MIS312 Agile Business Analysis and PRO100 Project Management may provide relevant information; and
4. Consider using graphical representation. The graphical representation of ideas and diagrams in the form of tables, graphs, diagrams and models is encouraged. These must be anchored in the context of the material and explained and justified if they are to be included. No executive summary is required.

Milestone Report
i. Write a 1000-word client report outlining the scope of the project and the empathise and design elements of the design-thinking process.
ii. Ensure you deliver the following in this milestone: – A client report; – An in-class presentation (group one-on-one with your lecturer); – A project status report; and – Minutes of meetings and the presentation to your lecturer.

Milestone Report

In developing this Milestone report, you will draw on the empathise and define elements of the design-thinking methodology. This should comprise the following:

A title page. State the subject code and subject name, assignment title, organisation’s/client’s name, students’ names, students’ numbers and lecturer’s name.

A table of contents. This is mandatory for this assessment. You can create the table of contents using MS Word’s auto-generator. Instructions for which can be found here: https://support.office.com/en-gb/article/Create-a-table-ofcontents.

Introduction: This must include background information on the case study and client/organisation that has been provided to you. It should also state the purpose of the report and what you plan to deliver to your client/organisation (drawing on your Assessment 1, Project Plan). (100 words).

Scope: Clearly identify your project scope in relation to each of the following, the project:

a) goals and objectives;
b) exclusions;
c) constraints;
d) assumptions; and
e) deliverables (importantly, ensure you include what will not be delivered). (150 words).

Stakeholders and Communications: Provide an updated overview of all key stakeholders who have been considered in the report to date, including their roles, level of impact and level of interest. In addition, provide a clear outline of the stakeholders that will need to be managed by the client/organisation should they choose to adopt your recommendations. (150 words).

Please include your stakeholder summary from the Assessment 1—Project Brief. Include any feedback provided in this version

Empathise: The first step in the Stanford Design-Thinking model is to ‘empathise’. In your report, you should demonstrate your ability to empathise with and articulate your client’s/organisation’s needs/requirements through the following:

– Customer personas: Develop a Customer Persona that can be used as the basis for determining the other elements of the ‘empathise’ stage. You must produce at least one Customer Persona, it is at your team’s discretion if you would like to create more. (150 words or equivalent diagrams).

– Empathy maps. Complete an empathy map for each customer persona you have developed. This should include how/what the customer persona hears, thinks, says and sees in relation to the client/organisation. In addition, it should state their ‘pains’ and gains’. (100 words or equivalent diagrams).

– Research. Conduct research into the customer personas you have developed and identify and describe what their ‘needs’ are in relation to the client’s/organisation’s product or service. Group these based on topic or ‘need type’. Provide in a clearly structured format, such as a table. (150 words).

– Stakeholder requirements. Based on what you have learned about the customer and the research you have completed clearly define the stakeholder requirements using the MoSCoW. (150 words).

Define: Analysing the information you have identified and captured on the client/organisation and the Customer persona you have developed define the customer’s requirements in the form of a Problem Statement.

– Problem Statement: A clear problem statement is imperative in meeting any client’s/organisation’s needs and agreeing on the path forward in a project. Clearly articulate the problem statement that you will be solving for your client/organisation. (50 words).

Milestone Report — Presentation

Each group will meet with the lecturer and present their Milestone Report for a maximum of five minutes. The lecturer will then provide feedback that is to be incorporated into Assessment 3 (as appropriate).

All students must present the sections that they are responsible for producing.

Project Status Report

Each week, you have been producing and presenting a weekly project status report to your lecturer. For the status report in Module 3.2 (Week 6), you should provide your one-minute status report update before your ‘Milestone Report — Presentation’.

Your status report must be uploaded to the relevant blackboard discussion forum before the commencement of the class in which you are presenting.

Minutes of Milestone Report – Presentation

Each week, you have been producing meeting minutes following your status report presentation to your lecturer.

The meeting minutes for Module 3.2 (Week 6) should include the status report presentation and any feedback that you received on your Milestone Report presentation.

The meeting minutes should be uploaded to the relevant blackboard discussion forum at the end of
class (Module 3.2, Week 6).

Submission Instructions

Submit this task via the Assessment link in the main navigation menu in IND311 Information Systems Capstone. The learning facilitator will provide feedback via the Grade Centre in the LMS portal. Feedback can be viewed in My Grades.

Please note that during the submission process, if you would like to include appendix items in your submission, once your first item has been uploaded, click ‘Browse Your Computer’ to attach your extra documents as an appendix. Then, click the Final Submit button.

Academic Integrity

All students are responsible for ensuring that all work submitted is their own and is appropriately referenced and academically written according to the Academic Writing Guide. Students also need to have read and be aware of Torrens University Australia Academic Integrity Policy and Procedure and subsequent penalties for academic misconduct. These are viewable online.

Students must also keep a copy of all submitted material and any assessment drafts.

Special Consideration

To apply for special consideration for a modification to an assessment or examination due to unexpected or extenuating circumstances, please consult the Assessment Policy for Higher Education Coursework and ELICOS and if applicable to your circumstances, submit a completed

Application for Assessment Special Consideration Form to your learning facilitator.