Assessment

You should use this file to complete your Assessment.

How to complete and send your Assessment

• Save a copy of this document, either onto your computer or USB drive.
• Work through your Assessment, remembering to save your work regularly
• When you’ve finished, print out a copy to keep for reference
• Then, go to vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.

Please note that this Assessment has 13 pages and is made up of 6 parts.

Name:

Part 1: Be able to explore a work role in a healthcare setting

This part will help you to evidence Learning Outcome 1: Be able to explore a work role in a healthcare setting.

Learning objective	Place in Assessment
1.1 Describe the duties and responsibilities of a named work role in a healthcare setting	Question 1  Page  1
1.2 Identify the skills, knowledge and attitudes required for this work role	Question 2 Page 2

 

1. Describe the duties and responsibilities of your own role in the health sector. If you do not yet work in the sector, select one of the following roles to answer this assessment question. [1.1]

• Porter
• Pharmacy technician
• Health care assistant

 

Role	Duties	Responsibilities

2. Identify the skills, knowledge and attitudes needed for the work role you have chosen in question 1. [1.2]

Role	Skills	Knowledge	Attitudes

 

Now that you have completed part 1 of your Assessment, remember to save the work you have done so far – you will need to send your work to your tutor for marking once you have completed all 6 parts of this Assessment.

Part 2: Understand working relationships in healthcare settings

This part will help you to evidence Learning Outcome 2: Understand working relationships in healthcare settings

Learning objective	Place in Assessment
2.1 Explain how a working relationship is different from a personal relationship	Question 1 Page 3
2.2 Describe different working relationships in healthcare settings	Question 2  Page 4
2.3 Describe how positive working relationships can support improved performance in the workplace	Question 3  Page 4

 

1. Explain some of the different features of a working and a personal relationship. Give two different features for each type of relationship. [2.1]

Working relationship:

Personal relationship:

 

2. Identify two roles in the health sector and describe how they work together. [2.2]

 

Roles:
How they work together:

3. Describe how positive working relationships can support improved performance in the workplace. [2.3]

 

Now that you have completed part 2 of your Assessment, remember to save the work you have done so far – you will need to send your work to your tutor for marking once you have completed all 6 parts of this Assessment.

Part 3: Understand the importance of working in ways that are agreed with the employer

This part will help you to evidence Learning Outcome 3: Understand the importance of working in ways that are agreed with the employer

Learning objective	Place in Assessment
3.1 Describe why it is important to adhere to the agreed boundaries of the job role	Question 1a&b Page 5
3.2 Outline what is meant by agreed ways of working	Question 2 Page 5
3.3 Explain the importance of full and up-to-date details of agreed ways of working	Question 3 Page 5

 

1a. Describe what the boundaries of a job role refer to? [3.1]

 

1b. Describe in your own words why it is important to keep to agreed boundaries in a job role. [3.1]

 

2. Briefly outline what is meant by the term ‘agreed ways of working’. [3.2]

 

3. Explain why is it important that the details of agreed ways of working are up-to-date? [3.3]

 

 

Now that you have completed part 3 of your Assessment, remember to save the work you have done so far – you will need to send your work to your tutor for marking once you have completed all 6 parts of this Assessment.

Part 4: Understand the importance of working in partnership with others in healthcare settings

This part will help you to evidence Learning Outcome 4: Understand the importance of working in partnership with others in healthcare settings

Learning objective	Place in Assessment
4.1 Explain why it is important to work in partnership with others	Question 1 Page 7
4.2 Identify ways of working that can help partnership working	Question 2 Page 7
4.3 Identify skills and approaches needed for resolving conflicts	Question 3  Page 8
4.4 Explain how and when to access support about: Partnership working Resolving conflicts	Question 4 Page 8

 

1. Explain why it is important to work in partnership with others. Use an example from the healthcare sector to put your answer into context. [4.1]

 

2. Identify two ways of working that can help improve working partnerships. [4.2]

 

 

3. Identify skills and approaches that workers in the health sector need in order to resolve conflicts. [4.3]

Skills:     Approaches:

 

4. Give an explanation of how and when to access support and advice about partnership working and resolving conflicts. [4.4]

a.    How to access support and advice about partnership working.
b.    When to access support and advice about partnership working.
c.    How to access support and advice for resolving conflicts.
d.    When to access support and advice for resolving conflicts.

 

Now that you have completed part 4 of your Assessment, remember to save the work you have done so far – you will need to send your work to your tutor for marking once you have completed all 6 parts of this Assessment.

Part 5: Know the limits of own expertise and knowledge and when to refer to others

This part will help you to evidence Learning Outcome 5: Know the limits of own expertise and knowledge and when to refer to others

Learning objective	Place in Assessment
5.1 Describe what is meant by being competent	Question 1a&1b Page 10
5.2 Identify examples of when to seek help from others	Question 2  Page 11
5.3 State why it is important to seek help and report issues to others	Question 3 Page 11
5.4 Describe the benefits of learning from others	Question 4 Page 11

 

1a.  Use the space below to describe what is meant by being competent. [5.1]

1b.  In the table below, describe the competencies needed for a particular healthcare role. You could use your own, or one that you know well. Give examples of the competencies you are expected to have for this role and how they can be met. [5.1]

Job role:
Competency	How do you meet this competency?

2. Using your current healthcare job role (or one that you are familiar with) can you identify two examples of when to seek help from others? [5.2]

Role:

Examples of when to seek help from others

 

3. In your current healthcare job role (or one that you know well), why is it important that you seek help and report issues to others? State your answer below. [5.3]

 

4. In your current healthcare job role (or one that you know well), who do you learn from? Describe the benefits of learning from them. [5.4]

 

Now that you have completed part 5 of your Assessment, remember to save the work you have done so far – you will need to send your work to your tutor for marking once you have completed all 6 parts of this Assessment.

Part 6: Know how to present a positive image of self, organisation and service

This part will help you to evidence Learning Outcome 6: Know how to present a positive image of self, organisation and service

Learning objective	Place in Assessment
6.1 Describe how to present a positive image of self	Question 1 Page 13
6.2 Describe how to present a positive image of the organisation or service	Question 2 Page 13
6.3 State why presenting a positive image of self, organisation or service to others is important in a healthcare setting	Question 3  Page 14

 

1. Describe how to present a positive image of yourself. [6.1]

 

Your positive personal profile

 

2. Describe how employees can present a positive image of the healthcare organisation or service that they work for. [6.2]

 

 

3. Why is presenting a positive image of yourself, the health sector organisation you work for or the service you provide important? Use the table below to state your answers. [6.3]

 

Positive image	Why is this important for the organisation you work for?
1. Yourself
2. The organisation you work for
3. The service you provide

 

Have you read through your work? Make sure you check your answers carefully before submitting your Assessment.

Once you have completed all 6 parts of this Assessment, go to www.vision2learn.com. Log in to the platform and send your Assessment to your tutor via your My Study page for marking. Good luck!